The Wisdom of Silence

It was the third week of January 1996. I had just returned from a mission trip in India and was expecting to start a new job as the vice president of human resources. I had never worked as an employee of a for-profit company, and I was about to start my business career as an executive in a field I didn't know and in an industry I knew nothing about. Then I got the unexpected call that my job offer was being rescinded because while I was in India the company had been sold.

I was told not to worry because the president and CFO of the acquired company had recommended me as a consultant to the acquiring company. My job was to fly to headquarters and put together a merger plan for these two companies. I was to facilitate the executive discussion around merging the workforce, the benefit plans, the employee handbooks, and the culture. Did I mention that I had never worked in a public company? That I had no idea what I was doing?

I arrived in Columbus, Ohio and faked my way through a dinner conversation with the general counsel of the acquiring company and their vice president of administration, and then nervously awaited the next morning, when I would meet with executives from both companies to discuss the human resource strategy for the combined company.

By this time in my life I had read the book of Proverbs dozens of times. I can't say that this verse was memorized, but it was my guiding principle for what was about to happen.

“Whoever restrains his words has knowledge, and he who has a cool spirit is a man of understanding. Even a fool who keeps silent is considered wise; when he closes his lips, he is deemed intelligent.”

I was introduced by the general counsel, and I proceeded to the whiteboard, picked up a marker, and started asking questions. I knew the smartest move I could make was to listen and listen well. It's a long story that I will spare you from, but I got through the meeting and two months later was hired by the merged company as the executive over human resources, reporting to the CEO.

I tell you this not to brag about my success. Clearly, I knew nothing about HR or e-commerce—the industry I was now in! But I did know that I needed to listen to the word of God speak to me daily. I also knew that I was in no position to tell others what to do in business. I had to listen and learn. I'm a lot smarter when I keep my mouth closed and my ears open.

Over the years I have often been asked to do things and take on roles where I had no experience. I am confident that any success I at times have experienced is because, in the furnace of desperation, I had to listen to the Lord and listen to others in order to be used by God and fulfill my job.

Read God's word and listen. Listen to those around you. You will be surprised how smart you become!

Father, grant us the self-control that comes from the Holy Spirit to know when to listen and when to speak, that we might be led by you and not our own limited knowledge. Be glorified through our obedience to you today. In Jesus’ name, amen.

Your Time with God’s Word
Proverbs 17:27-28 ESV


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Dean Collins

Pastor, campus minister, counselor, corporate employee, Fortune 500 consultant, college president—Dean brings a wide range of experiences and perspectives to his daily walk with God’s Word. 

In 1979 he founded Auburn Christian Fellowship, a nondenominational campus ministry that still thrives today. In 1989 he founded and became executive director for New Directions Counseling Center, a service that grew to include several locations and counselors. In 1996 he became vice president of human resources for the CheckFree Corporation (3,000 employees) till founding DC Consulting in 1999. He continues part-time service with that company, offering executive leadership coaching, organizational effectiveness advice, and help with optimizing business relationships.

His latest pursuit, president of Point University since 2006 (interim president 2006-2009), has seen the college grow in enrollment, curriculum, physical campus, and athletic offerings. He led the school’s 2012 name change and relocation from Atlanta Christian College, East Point, Georgia, to Point University in West Point, Georgia. Meanwhile, he serves as board member or active volunteer with several nonprofits addressing issues ranging from global immunization to local government and education. 

He lives in Lanett, Alabama, with his wife, Penny. He has four children (two married) and five grandchildren. He plays the guitar, likes to cook, and enjoys getting outdoors, often on a nearby golf course. 

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